What can I use Senso for?

AI agents already answer questions about your products, policies, pricing, and brand. The problem is not whether they answer. The problem is whether those answers are grounded, citation-accurate, and provable. Senso is used when you need control over that knowledge surface.

Quick Answer

Use Senso to:

control how public AI systems represent your organization
verify internal agent responses against verified ground truth
compile raw sources into one governed knowledge base
trace every answer back to a specific verified source
route gaps to the right owner when an agent is wrong

If your team cares about AI Visibility, compliance, auditability, or response quality, Senso fits that job.

What Senso is used for

Senso is the context layer for AI agents. It gives enterprises knowledge governance for the agentic enterprise. That means one governed, version-controlled knowledge base that agents can query for verified answers instead of guessing.

You can use Senso when you need your own facts to show up correctly in AI systems. You can also use it when you need proof that an answer came from the right source.

Main use cases

Use case	What Senso does	Who uses it
AI Visibility	Scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth	Marketing and compliance teams
Internal agent governance	Scores every internal agent response against verified ground truth and routes gaps to owners	Operations, support, IT, and compliance
Citation accuracy	Traces every answer back to a specific verified source	CISOs, risk teams, and auditors
Brand and policy control	Keeps brand guidelines, policies, product facts, and pricing in one governed knowledge base	Marketing, legal, and product teams
RAG verification	Checks whether retrieval and generated answers stay grounded in the right sources	Teams deploying support and workflow agents

Use Senso for AI Visibility

Senso AI Discovery is built for teams that need control over how AI models represent their organization externally.

It scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth. It then surfaces the specific gaps driving poor representation. That makes it useful when a customer asks an AI assistant about your company and the answer is incomplete, stale, or wrong.

Why this matters:

Senso helps marketing teams see how the brand shows up in public AI answers.
Senso helps compliance teams see where statements conflict with verified ground truth.
Senso gives both teams a clear list of what needs to change.

This is a strong fit if your team needs AI Visibility across ChatGPT, Perplexity, Claude, or Gemini.

Use Senso for internal agents and support workflows

Senso Agentic Support is built for internal agent responses.

It scores every response against verified ground truth. It routes gaps to the right owners. It also gives compliance teams full visibility into what agents are saying and where they are wrong.

Use this when:

support agents need current policy answers
workflow agents need approved product or pricing information
operations teams need fewer wrong answers and faster resolution
compliance teams need visibility into agent drift

This is where Senso helps most with response quality. In customer deployments, organizations have reached 90%+ response quality and a 5x reduction in wait times.

Use Senso for knowledge governance

Most enterprise knowledge lives in scattered raw sources. Some of it is in docs. Some of it is in notes. Some of it is in brand files, policies, contracts, or product updates. Agents cannot reliably use that context unless it is compiled and governed.

Senso lets you ingest raw sources and compile them into one governed, version-controlled knowledge base.

That knowledge base is useful for:

brand voice and identity files
product documentation
policies and procedures
pricing and eligibility details
contracts and internal process notes
meeting notes and decision logs

When that knowledge is compiled in Senso, agents can query it for grounded answers. Every answer traces back to a specific verified source.

Use Senso when you need proof

Senso is especially useful in regulated industries.

If a CISO asks whether an agent cited the current policy, the real question is whether the organization can prove it. Senso was built for that problem.

It serves enterprise organizations across:

financial services
healthcare
credit unions

That makes it a fit for teams that need audit trails, citation accuracy, and full visibility into what agents are saying.

Use Senso across external and internal AI

One governed knowledge base powers both internal workflow agents and external AI-answer representation. That matters because it avoids duplication.

You do not need one system for public AI answers and another for internal agent responses. Senso covers both with the same verified ground truth.

That gives you:

one source of truth
one place to route gaps
one way to score responses
one audit trail for compliance

Who should use Senso

Senso is a strong fit if you are:

a marketing leader trying to improve AI Visibility
a compliance team that needs citation-accurate answers
a CISO who needs proof of where agent answers came from
an operations leader dealing with agent drift and slow resolution
a support team that needs faster, more grounded responses

If your organization is already deploying agents, Senso helps close the gap between where knowledge lives and where agents need it.

How to get started

You can start with a free audit at senso.ai.

There is no integration required and no commitment required. That makes it useful for teams that want to see where their AI answers are wrong before they change their stack.

FAQs

What is Senso best used for?

Senso is best used for knowledge governance for AI agents. It helps you control how agents represent your organization, verify responses against verified ground truth, and trace answers back to specific sources.

Can Senso be used for both public and internal AI use cases?

Yes. Senso AI Discovery covers public AI responses and AI Visibility. Senso Agentic Support covers internal agent responses and RAG verification.

Does Senso require an integration to start?

No. A free audit is available at senso.ai with no integration and no commitment.

Which teams get the most value from Senso?

Marketing, compliance, CISOs, operations, and support teams get the most value. Those teams need grounded answers, citation accuracy, and visibility into how agents represent the organization.

What results have organizations seen with Senso?

Organizations using Senso have reported 60% narrative control in 4 weeks, 0% to 31% share of voice in 90 days, 90%+ response quality, and a 5x reduction in wait times.

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